Before You Arrive • Pokazo Wajiso

Don't clean up before we arrive.

This is the most important thing to know. We need to see the space as it actually exists. The clutter, the cable situation, the stacks of paper, the equipment that doesn't quite fit. All of it is information.

If you tidy up before the assessment, we lose the ability to see your real working patterns. Where things pile up tells us where the systems are missing. What's visible on your desk tells us what you reach for often. What's buried tells us what you don't.

We're not here to judge the state of your office. We're here to understand it.

The Process

What happens at each stage.

Initial contact and scheduling

You reach out through the contact form or by phone. We have a brief conversation about your space and what you're hoping to change. If the service is a fit, we schedule the assessment visit. No commitment required at this stage.

Typically a 15-20 minute call

The assessment visit

We arrive at your space and spend time observing and asking questions. We walk through the room, look at how things are arranged, understand your equipment and technology setup, and ask about your daily work patterns. What are the first things you do each day? Where do you lose things? What frustrates you most about the current setup?

We take notes and photographs of the space. Nothing is moved during the assessment. This visit is purely observational.

60 to 90 minutes

Plan development and review

After the assessment, we develop your custom reorganization plan. The plan covers furniture arrangement, storage systems, cable management, surface organization, and any specific items we'd recommend acquiring if needed. You receive the plan in writing and have an opportunity to ask questions or request adjustments before we proceed.

Delivered within one week of assessment

Implementation session

We return to implement the plan. You're present throughout. We work through the room systematically, making the changes outlined in the plan. Furniture gets repositioned, cables get managed, storage gets organized, surfaces get cleared and structured. By the end of the session, your office functions differently than it did that morning.

We leave you with a summary document of what was done and how to maintain it.

Approximately 4 hours

Follow-up check-ins (optional)

At 30 days and 90 days, we return to assess how the organization is holding up, what has shifted with actual use, and whether any adjustments are needed. These visits are optional but are available for clients who want ongoing support as they settle into the new setup.

30 to 60 minutes per visit

What to Have Ready

A few things that help the assessment go deeper.

While you shouldn't clean up, there are a few things worth thinking about before we arrive.

A rough idea of your daily schedule

When do you start work? When do you take breaks? Do you have regular video calls? Knowing your rhythm helps us understand how the space needs to function at different times of day.

Knowledge of what equipment you use

Monitors, peripherals, printers, speakers. You don't need to inventory everything before we arrive, but being able to tell us what you use daily versus occasionally is useful.

Your main frustrations with the current setup

What bothers you most? What do you wish worked differently? Your pain points are the most useful starting point for the assessment conversation.

Access to the full space

Closets in the office, cabinets, shelves. We'll want to see how storage is being used across the whole room, not just the desk area.

Professional organizer reviewing notes and a checklist on a clipboard while preparing for a home office assessment visit

Before you arrive.